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  • Technical Services

  • How do I meet the technical needs of my customers in the most efficient way?

    In these challenging times, businesses are having to assess all aspects of their operations. ‘Business as usual’ and ‘normal consumer habits’ are no longer there, organisations need to adapt and in some cases make deep changes to suit this new environment.

    At Airsys, we have been evaluating and heavily investing in all areas our business to structure new ways to help
    our resellers grow their business.

    Technical Services Overview

    The Airsys technical department has recently made positive changes, in personnel and approach. We are to add to the high levels of services you expect through our Professional Services (coming soon).

    These changes will bring a wide range of benefits to you and your customers by:
     
    • Outsourcing day-to-day tasks so you can focus on adding strategic value
    • Gain access to wider product knowledge to increase your offering to your customers
    • Earn extra margin by offering a portfolio of new services
    • Win more business with greater product knowledge and support

    In the meantime, please contact the Airsys Technical team in the normal way

    Call: 023 8071 8741
    Email: technical.uki@airsys.com

    The technical team

    Leon Cass
    IT & Technical Manager
    "I have been working in the IT space for over 20 years providing services and solutions to a wide variety of businesses. I run the technical department and are responsible for ensuring we provide service excellence to our customers.”

    Pero Coetzee
    Technical Account Manager
    "I have been in the radio communications industry for the last 20 years. More recently I have concentrated on the service delivery side of things and ensured customer satisfaction of the highest level."

    Maarten Bloomers 
    Technical Sales
    "I've been working in the radio industry for 13 years providing technical support and developing systems, as of the last years also the commercial side of the business. I’m looking forward to providing technical support where you need it and thereby growing our business together."

    Richard Webb
    Director of Software Solutions
    "I have been involved in delivering communications products and solutions for over 35 years, spending the last two years bringing our Airsys.Cloud BBPTT product to market, leading the drive to make Airsys.Cloud the best and most economically efficient product in this space."

    Dean Simper
    Technical Support Engineer
    "I have been at Airsys since 2014. Working and building relationships within the channel by providing first line Technical and Programming support."

    Kieren McCartney
    Technical Support Engineer
    Before joining Airsys I worked as a communications engineer working in RF and satellite communications. I work within the technical department programming radios, providing technical support and I run valuable training courses on various systems, to help grow our customers engineering knowledge and capabilities

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